Terms of service

Terms of service

Last updated: 12 November 2026

These terms cover all purchases from this website, operated by JACQUELINE CLAIRE AITKEN in Newbury, New Zealand. Placing an order confirms that you accept them.

Orders

An order is an offer to purchase and is accepted when we dispatch the goods and send the dispatch confirmation. Until then, we may decline or cancel an order — for example where stock has run out, where a price was listed in error, or where the order appears fraudulent — and any payment is refunded in full.

Prices and currency

Prices are displayed in US dollars (USD), the store's display currency, and include applicable taxes unless checkout says otherwise. Delivery is charged separately and is estimated by distance from the delivery address and packed weight. We may revise prices, but a revision never applies to an order already accepted.

Product information

We describe products as accurately as possible. Screens differ, so slight colour variation in a strap or a clock housing is possible, and figures for battery life, water resistance, alarm volume and charging time describe ordinary use. If a particular number matters to you, ask us before you order and we will verify it.

Delivery, returns and faults

See our Shipping policy for dispatch and delivery, and our Refunds and returns policy for returns, refunds and faulty items. Both are part of these terms.

Statutory guarantees

Nothing in these terms affects your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

Liability

We are responsible for foreseeable loss caused by our failure to comply with these terms. We are not responsible for indirect or consequential loss, or for damage resulting from use contrary to a product's instructions. No limit applies where the law does not permit one.

Governing law

These terms are governed by New Zealand law, and disputes are subject to the jurisdiction of the New Zealand courts.

JACQUELINE CLAIRE AITKEN
513 Milson Line, Manawatū-Whanganui, Newbury 4478, New Zealand
Email: contact@kylunera.shop
Phone: +64 3 327 7628